All Community Foster Care foster carers are allocated their own supervising social worker who provides at least monthly supervision plus telephone support.
For new placements or those placed on an emergency basis foster carers receive weekly supervision.
Community Foster Care understands that foster carers need additional support whatever time of day or night so provide a 24-hour telephone support service. Foster carers can phone at any time and if their allocated supervising social worker is unavailable there will be someone to give advice and help with any issues. We have a central database so that out-of-hours social workers are able to access information.
We can also access parenting advice and support for our foster carers from our sister company Community Family Care. Staff are trained in Triple P Parenting and offer a support programme if foster carers require. These are helpful for carers who have fostered a child with particularly challenging behaviours.
Supports groups are held approximately every six weeks. They can be held in the carers' homes or our area offices and are facilitated by either a supervising social worker or placement support worker.
Community Foster Care’s Registered Managers and the CEO will also take the opportunity to meet carers at these groups. There could be an outside speaker or an extra training forum.
Through these support groups, carers are encouraged to share their fostering experiences, develop their skills and knowledge and expand their support network with their peers.
We hold a Long Service Award Ceremony once a year, usually in December, when foster carers are celebrated for the work they do with the children and young people placed with them.